PRIVACY POLICY

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At Printcraft, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services. By using our website or services, you agree to the practices described in this policy.

1. Information we collect

    a. information you provide

• Personal Information: When you place an order, sign up for an account, or contact us, we may collect your name, email address, phone number, shipping address, and payment information.
• Custom Design Data: For custom 3D printing orders, we may collect files, images, or other materials you upload.

     b. Information collected automatically

• Usage Data: We collect data on how you interact with our website, including pages visited, time spent on pages, and clicks.

2. How we use your information

• Order Fulfillment: To process and ship your orders, communicate about your purchase, and provide customer support.
• Service Improvement: To analyze website performance, understand customer preferences, and enhance user experience.
• Marketing: With your consent, we may send promotional emails, offers, and updates about our services.

3. Sharing your information

We do not sell your personal information. However, we may share your information in the following situations:

• Service Providers: With trusted third-party vendors who assist with payment processing, shipping, and website analytics.
• Legal Requirements: If required by law, such as in response to a court order or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security 

We implement industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure. Please notify us immediately if you believe your data has been compromised.

5. Your Choices

• Access and Update: You can review and update your personal information by logging into your account.
• Opt-Out: You may unsubscribe from promotional emails by clicking the "unsubscribe" link in any email or contacting us directly.
• Cookies: You can decline cookies when the option pops up. 

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

7. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted on this page, with the updated date indicated at the top.

8. Contact us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Printcraft
uthinki3dprint@gmail.com

Thank you for trusting Printcraft with your 3D printing needs. We are committed to safeguarding your privacy.